Alice Heiman Blog

8 Ways to Blow Your Customers’ Minds

/ By Alice Heiman

What is the CEO’s role as “CCO – Chief Customer Officer” in these challenging times? I started thinking about this for each of my clients. I thought, “What could the CEO do right

Winners Have Great Sales Coaches

/ By Alice Heiman

No matter what industry you are in, the game of sales has changed. As I always say, “Good selling is good selling,” but there are some changes we all need to make to continue to bring in new business

Selling is Leading

/ By Alice Heiman

One of the most overlooked aspects of being a sales professional is developing our leadership skills. Leaders cast a vision and motivate groups of people to change and in that way, selling is leading.

4 Sales Books That Will Help You Grow

/ By Alice Heiman

More books! In our last book round-up, I shared 3 sales books you could recommend to your sales leadership for cost-effective learning opportunities and book clubs. I hope they read a few. I’d love

Are You in the Dark When it Comes to Selling Activities?

/ By Alice Heiman

It’s very easy for salespeople to waste time on activities that either redundant or that someone else should be doing. It’s also easy for CEOs and sales leaders to be unaware of how salespeople are

This is Why You Should Talk to The People You Know

/ By Alice Heiman
/ 1 COMMENT

Talk to the People You Know What are your salespeople doing all day? Is it productive? Are they getting results? Do they dial the phone 100 times and reach one person? Do they send hundreds of emails

How To Improve Your Team’s Productivity to Close More Deals

/ By Liz Heiman
/ 1 COMMENT

Is your sales team productive? If you’re a CEO or sales leader feeling like your sales team isn’t as productive as they should be, it’s time to look at priorities instead of activities. If

The Secret Way CEOs Can Help Salespeople Avoid a Sales Slump

/ By Alice Heiman

Around this time of year, many sales teams experience a summertime slump. Customers and colleagues go on vacation for a week or two. Kids are at home and parents are focused on them. We are still experiencing a

3 Books for Selling in Turbulent Times

/ By Alice Heiman
/ 1 COMMENT

While we’re taking this time to adjust to the world around us, we must keep our schedules as regular as possible and continue to fit in learning each week. A great and cost-effective way to keep

Stop Talking about Products and Start Talking about Problems

/ By Liz Heiman

At many companies, salespeople and marketers focus on products when talking to customers – not business problems. The challenge is to get your sales and marketing team to focus on your customer’s business