Customer Retention

8 Ways to Blow Your Customers’ Minds

What is the CEO’s role as “CCO – Chief Customer Officer” in these challenging times? I started thinking about this for each of my clients. I thought, “What could the CEO do right

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Sales Coach

Winners Have Great Sales Coaches

No matter what industry you are in, the game of sales has changed. As I always say, “Good selling is good selling,” but there are some changes we all need to make to continue to bring in new business

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Selling is Leading

Selling is Leading

One of the most overlooked aspects of being a sales professional is developing our leadership skills. Leaders cast a vision and motivate groups of people to change and in that way, selling is leading.

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Sales Books that will help you grow

4 Sales Books That Will Help You Grow

More books! In our last book round-up, I shared 3 sales books you could recommend to your sales leadership for cost-effective learning opportunities and book clubs. I hope they read a few. I’d love

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Selling Activities

Are You in the Dark When it Comes to Selling Activities?

It’s very easy for salespeople to waste time on activities that either redundant or that someone else should be doing. It’s also easy for CEOs and sales leaders to be unaware of how salespeople are

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Talk to the People You Know

This is Why You Should Talk to The People You Know

Talk to the People You Know What are your salespeople doing all day? Is it productive? Are they getting results?  Do they dial the phone 100 times and reach one person?  Do they send hundreds of emails

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How To Improve Your Team’s Productivity to Close More Deals

Is your sales team productive?   If you’re a CEO or sales leader feeling like your sales team isn’t as productive as they should be, it’s time to look at priorities instead of activities. If

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The Secret Way CEOs Can Help Salespeople Avoid a Sales Slump

Around this time of year, many sales teams experience a summertime slump. Customers and colleagues go on vacation for a week or two. Kids are at home and parents are focused on them. We are still experiencing a

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3 Books for Selling in Turbulent Times

3 Books for Selling in Turbulent Times

While we’re taking this time to adjust to the world around us, we must keep our schedules as regular as possible and continue to fit in learning each week. A great and cost-effective way to keep

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Stop Talking about Products and Start Talking about Problems

Stop Talking about Products and Start Talking about Problems

At many companies, salespeople and marketers focus on products when talking to customers – not business problems.   The challenge is to get your sales and marketing team to focus on your customer’s business

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