Alice Heiman Blog

6 Ways to Go from Satisfied to Loyal

May 15, 2019
/ By Alice Heiman

I can’t imagine any business owner saying that satisfied customers were not a priority. To use a term, I borrowed from Daniel Pink, I’d like to “flip” your thinking. Instead of thinking that

2 Ways to Ensure Sales Success

May 8, 2019
/ By Alice Heiman
/ 1 COMMENT

You’ve got your number and you’ve got a great strategy to hit your number. Now, how are you going to make it happen? Execution is everything. Right? What’s Your Plan? How

11 Simple Ways to Create a Successful Sales Mindset

April 17, 2019
/ By Alice Heiman
/ 3 COMMENTS

What really separates great sales leaders from the rest? Is it their knowledge, their training, their personality? I believe it is their mindset. According to Carol Dweck a leading authority on mindset,

How to Get Better Performance Out of Your Sales Team

April 12, 2019
/ By Alice Heiman

How do you get better performance from your sales team? Pause, Reflect, Refine, Advance Better Performance I hear the same thing from sales leaders over and over. “I want my team to perform

This is How To Make the Most of Networking at a Conference

March 27, 2019
/ By Alice Heiman
/ 1 COMMENT

Many of us attend conferences for continuing education, but these can be great networking opportunities also if we have the right mindset. Approaching new people can be difficult because of the obstacles

6 Ways to Turn a List to Leads

March 13, 2019
/ By Alice Heiman

I can never write enough about prospecting. It is essential to staying in business! Dips in sales are tough on cash flow and moral. In order for your company to have steady growth, you need a steady flow

How to Conquer Common Sales Objections in 6 Steps

February 20, 2019
/ By Alice Heiman

Are members of your sales team having trouble closing deals because of the objections your prospects raise? Objections are a natural part of the sales process. When you and the prospect are taking

9 Ways to Show Your Clients Love

February 13, 2019
/ By Alice Heiman
/ 2 COMMENTS

We appreciate our customers and we all know it is important to thank them. Yet, do we do it in the best way and at the best time? Asking clients about their level of satisfaction and thanking them

What’s the Worst Time of Day for Selling?

January 30, 2019
/ By Alice Heiman
/ 4 COMMENTS

Is there a worst time for selling? Is there a best time? It turns out there is, but it’s different for everyone. What is the best time for Selling? I get asked frequently when is the best time to

Build a B2B Sales Organization from the Ground Up

January 16, 2019
/ By Liz Heiman
/ 3 COMMENTS

Start building your B2B sales organization by laying a foundation for success. When you are building a house, before you do anything else, you put the infrastructure in place and lay the foundation. A