Alice Heiman Blog

How to Focus on Customer Retention to Acquire New Accounts

/ By Alice Heiman

Attract New Customers More often than not, sales and marketing efforts are centered around customer acquisition. But by focusing only on getting new customers, businesses may not be optimizing

Alice Heiman Appointed to New Advisory Board to Complement World-Class Women in Sales Leadership Programs

/ By Alice Heiman

Institute for Excellence in Sales Announces New Advisory Board to Complement World-Class Women in Sales Leadership Programs The Institute for Excellence in Sales (IES) announced its new Women in

3 Things Your Sales Team Needs for Better Virtual Selling

/ By Alice Heiman

March 11th, 2021 marked the one-year anniversary of COVID-19 shutdowns. Soon following the shutdowns, many businesses in nearly every industry resorted to remote work to protect their employees and abide

That Crazy Email Your Team Might be Missing that Could Close the Deal

/ By Alice Heiman

The Out of Office email. Yes! Out of Office messages, or OOOs as I’ve seen many refer to them, flood our inboxes especially after we send out invitations to an event or a newsletter. Typically,

Celebrating International Women’s Day

/ By Alice Heiman

International Women’s Day is a global day celebrating the social, economic, cultural and political achievements of women. The day also marks a call to action for accelerating gender parity, according

4 Podcasts to Help CEOs Think Differently about Sales

/ By Alice Heiman

I bet you thought I was going to present a list of podcasts about sales. I listen to these podcasts purposely so that I don’t think about sales, but there always seems to be something that makes

7 Ways to Show Your Clients Appreciation Virtually

/ By Alice Heiman

Now more than ever it is critical that we show clients our appreciation. If you are like me, you really love your customers and you want to show it. Simple gestures of gratitude will be remembered

Virtual Smirtual: Good Selling is Good Selling

/ By Alice Heiman

What is good selling? There is a lot of focus on virtual selling right now; the camera, good lighting, and how your team can engage customers virtually. However, good selling skills still apply. Virtual

Virtual Selling and Beyond

/ By Alice Heiman
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The pandemic brought with it many changes and challenges that companies had to face in 2020 and many of those continue. Some companies are thriving, some are struggling, and some are in between but

How to Take Care of Yourself to Sell More

/ By Alice Heiman

It’s great to give to your family, friends, and clients. But the most important gift is the gift of taking care of yourself. By giving yourself this gift, you could increase your sales more than ever