All posts by Alice Heiman

Sales Reboot

The CEO Imperative: Reboot Sales Now

Are you allowing your salespeople to use lead gen and selling methods that are increasingly failing?  As the CEO of the company, do you know if your team is executing the strategy you and your senior

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Customer Retention

How to Focus on Customer Retention to Acquire New Accounts

Attract New Customers More often than not, sales and marketing efforts are centered around customer acquisition. But by focusing only on getting new customers, businesses may not be optimizing

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Alice Heiman Appointed to New Advisory Board to Complement World-Class Women in Sales Leadership Programs

Institute for Excellence in Sales Announces New Advisory Board to Complement World-Class Women in Sales Leadership Programs The Institute for Excellence in Sales (IES) announced its new Women in

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3 Things Your Sales Team Needs for Better Virtual Selling

March 11th, 2021 marked the one-year anniversary of COVID-19 shutdowns. Soon following the shutdowns, many businesses in nearly every industry resorted to remote work to protect their employees and abide

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Client Appreciation

That Crazy Email Your Team Might be Missing that Could Close the Deal

The Out of Office email. Yes!  Out of Office messages, or OOOs as I’ve seen many refer to them, flood our inboxes especially after we send out invitations to an event or a newsletter. Typically,

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Celebrating International Women’s Day

International Women’s Day is a global day celebrating the social, economic, cultural and political achievements of women. The day also marks a call to action for accelerating gender parity, according

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Podcasts

4 Podcasts to Help CEOs Think Differently about Sales

I bet you thought I was going to present a list of podcasts about sales.  I listen to these podcasts purposely so that I don’t think about sales, but there always seems to be something that makes

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Client Appreciation

7 Ways to Show Your Clients Appreciation Virtually

Now more than ever it is critical that we show clients our appreciation. If you are like me, you really love your customers and you want to show it.   Simple gestures of gratitude will be remembered

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Virtual Selling

Virtual Smirtual: Good Selling is Good Selling

What is good selling? There is a lot of focus on virtual selling right now; the camera, good lighting, and how your team can engage customers virtually. However, good selling skills still apply. Virtual

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Virtual Selling

Virtual Selling and Beyond

The pandemic brought with it many changes and challenges that companies had to face in 2020 and many of those continue. Some companies are thriving, some are struggling, and some are in between but

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