No Trust, No Sales: Fix Your Message Fast with Brian Miller (Ep173)

Aug 19, 2025 | Sales Talk for CEOs Podcast

Trust is in short supply and CEOs can’t afford unclear messaging.

This week on Sales Talk for CEOs, Alice Heiman sits down with Brian Miller, founder of Clarity Up, to uncover why buyers don’t trust your brand, your team, or even you. The fix? You must earn trust with a message that’s clear, consistent, and repeatable, everywhere and by everyone.

Brian breaks down his proven method to capture instant engagement using three elements:

  1. Relevance. Meet them where they are
  2. Stakes. Why this matters right now
  3. The Core Question. What they’re already asking

He shares how every pitch, talk, and sales conversation should follow the hero’s journey, starting with what your audience wants and leading them to what they actually need.

If your message can’t be repeated, it won’t be remembered.

Learn how to make it land and stick.

Watch below or on our YouTube channel

 

Rapid Fire Recommendations:

📖 Book: The Death of Expertise by Tom Nichols

🎙 Podcast: How I Write with David Perell and Pivot with Scott Galloway and Kara Swisher

💡Advice to CEOs: “If people don’t know how to talk about what you do, they won’t. If they’re not talking about you, your ideas will die with you.”

Shownotes

Get his new book: https://keynotedesignbook.com

The 10 Questions Every Speech Must Answer (and the order you must answer them in):

  1. Will this be worth my time?
  2. Is this urgent?
  3. So, what is this talk really about?
  4. Why should I listen to you?
  5. Do I already know how to solve this problem?
  6. So, what should I do instead?
  7. How do I start?
  8. Is this really worth it?
  9. Can I go now?
  10. Wait, what was this all about again?

Connect with Brian Miller:
LinkedIn: Brian Miller Clarity Up

Instagram

YouTube Podcast

Company Website

Connect with Alice Heiman:
LinkedIn: Alice Heiman
Website: aliceheiman.com

 

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